Effective Minutes Writing Workshop

4 September 2020


Many of us have been tasked to take minutes of meetings although we may not be a secretary or personal assistant. Any person who attends a meeting will be asked to take up this important task.

Accurate minutes of meetings are essential for any successful organisation. If you are the one who has to record the minutes of a meeting, you are probably well aware of how challenging this process can be.

During the meeting, you need to listen actively for important points to record. You must know the difference between the relevant and the irrelevant, plus differentiate between the nice-to-know and the need-to-know. This is particularly challenging when a discussion is lively and issues are highly contentious.

After the meeting, when you begin compiling your notes, you must first consider the type of minutes you are writing. Are they narrative or action minutes? What are the special considerations for each type? How do you avoid the common mistakes and pitfalls when you write them? On top of it all, you need to be sure that your language is clear and concise, and accurately portrays the issues discussed. This workshop is useful to anyone who needs to prepare meeting documents, record notes, and present minutes professionally.


  • Appreciate the importance of a clear and structured agenda in taking the minutes in a meeting
  • Anticipate and manage typical challenges when setting up an agenda
  • Obtain background information so as to take better notes
  • Listen effectively to distinguish between relevant and irrelevant information
  • Understand how various sections of minutes can be labelled
  • Use language correctly to convey your meaning accurately and clearly
  • Learn how to use the reported speech correctly, as required in writing minutes
  • Write concise sentences and paragraphs so that minutes are easier to read


  • The importance of a Notice and Agenda to the smooth running of a meeting
  • How agenda items can help you take better notes
  • Overcoming common problems in setting up a clear and accurate agenda
  • Preparing yourself for efficient note-taking
  • Working with the chairperson before and during meetings
  • Clarifying and confirming points professionally and confidently
  • How to actively listen for main points and actions
  • Differentiating between relevant and irrelevant details
  • Distinguishing between the need-to-know and nice-to-know, and knowing what to record
  • Types of meetings, and different types of minutes you may need to prepare
  • Accepted ways of labelling different sections of minutes
  • The ideal time frame for compiling and distributing your minutes
  • Using attachments appropriately and effectively
  • Using language effectively to make your minutes clear and accurate
  • Being specific and focused when presenting your points
  • Making your minutes reader-friendly by using sentences and paragraphs effectively
  • Portraying discussions accurately by using correct tenses


  • $ 450 per participant
  • $ 400 for 2*
  • $ 350 for 3 or more*
  • *Cost per participant from the same organisation


  • SkillsConnect CRS-N-0000879 at $2 per hour
  • SkillsFuture Credit up to $500 for Self-Sponsored Singaporeans aged 25 and above


  • 4 September 2020 (11th Run)
  • 9 am to 5 pm
  • 7 hours


  • Hotel Grand Pacific Singapore
  • Coffee & tea with snacks during the morning and afternoon breaks
  • Buffet lunch with vegetarian & halal options


  • A Certificate of Attendance will be awarded at the end of the workshop.


Noor Wahab has more than 15 years of working experience specializing in training areas such as Communication & Presentation Skills, Cross-Cultural Communications, Cultural Diversity and other corporate training programmes.

Her long list of accomplishments includes designing and delivering a mentor workshop for the SPT (Singapore Parallel Train) project for ExxonMobil, conducting a creativity & innovation workshop for the Singapore government, AVA (Agri-Food & Veterinary Authority of Singapore), and designing and delivering a coaching and mentoring program for KBC Advanced Technology.

Noor holds a Bachelor of Arts majoring in Psychology (USA) and a Bachelor of Mass Communications (USA). She is also a fully qualified and accredited administrator of the Myers Briggs Type Indicator.


Please register for this course using our Registration Form or call us at (65) 6337-7516 should you have any queries.