Date to be advised

Introduction

Outsourcing the right functions to the right partners and building a successful client vendor relationship remains a challenge. As a result, many outsourcing contracts are in trouble, if not terminated, especially when such contracts are not managed well. It is extremely important for those involved in outsourcing contracts to understand the full range of considerations, potential challenges and solutions to enable a successful outsourcing arrangement.

The one day workshop is designed to be hands-on focusing on the practical experience of the consultant and drawing in the viewpoints of the vendor or service provider as well as the experience of the outsourcing company. Examples are from the services, airline, retail, logistics and IT industry.